Cheers to our valued Customers and Anchor @35!

Hurray! We’ve hit the 35-year mark – a chapter of maturity, where the pages of youth gracefully turn into the wisdom of age. Of course, we would not be here without you. Yes, there would be no Anchor Insurance without the amazing customers who trust us with their peace of mind, our dependable team who exemplify unity in diversity, and our shareholders who never stop believing in this vision.

Anchor Insurance set out in October 1989 with one purpose in mind – to help Nigerians go about their lives and businesses8 without fear or worry. Put differently, we dream of a country where Nigerians live their best lives with their peace of mind intact. To achieve this, we committed ourselves to being the most innovative and preferred provider of General Business Insurance Services in Nigeria. Have we delivered on this mandate? Well, let’s peek at the journey.

Who Are We?

It was a warm Thursday morning in April 2024 one of us went to represent us at Business Today Annual Conference sponsored by us. The staff brought back the following testimony in his words: “I walked into one of the conference rooms of the Lagos Oriental Hotel, setting up our banner as one of the sponsors of the 8th BusinessToday Annual Conference – a gathering of some of the biggest players in the insurance and pension industry. One thing struck me. As soon as I rolled up our banner, the attendees around me chorused “Who are we?”. Then we realized we’ve come a long way indeed. From one obscure dream in ‘The Promised Land’ to a pacesetter in the heart of Nigeria’s centre of finance. Indeed, it got us asking… who are we, exactly?

We Are Not Just an Insurance Company

Lest we forget, today marks the beginning of this year’s Customer Service Week – a time set aside to celebrate and appreciate the contributions of customer service professionals around the world. The theme for 2024 is “Above and Beyond. At Anchor, our culture makes us all customer service practitioners. No wonder the company was launched during the month Customer Service Week is celebrated. Personally, the most fulfilling part of my job as a customer service personnel is having visiting clients testify in amazement, wondering how come every single person they met, from the elevator and reception, down to the floors, was so nice, caring and full of life. That’s our Anchor. But, we are just starting.

While we are known for insurance, we are more than just an insurance company. We are that partner in progress dedicated to building the Nigeria of our dreams. You know how we’ve managed to come this far? We’ve lived by our core values built into the acronym – AT PEACE (Accountability,
Transparency, Professionalism, Efficiency, Accessibility, Customer Friendly and Empathy).

Indeed, integrity has been our chief differentiator. We keep our word always.

To end this, on behalf of the Board, Management and Staff, we thank you for playing an indispensable role in our journey. It’s just been 35, cheers to many more. Let’s go above and beyond to build the Anchor of our dreams. Happy anniversary to us! Happy Customer Service Week!

Signed

Dr. Ebose Augustine Osegha
MD/CEO